Lenovo PremiumCare with Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for IdeaPad 4G 14Q8C05, 5 14, 5 15, 5 16, 5 Pro 14, 5 Pro 16, IdeaPad Flex 5 14, 5 16